Privacy Policy

Arkmount ("Arkmount", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use and Cookie Policy, explains how we collect, use, and process personal data when you:

  • visit or interact with our website at www.arkmount.com (the "Site"); and/or

  • engage with us directly — by email, phone, or in person — for example to request advisory services, make an enquiry, or apply for a role with us.

Please read this policy carefully to understand our approach to data protection.

For the purposes of applicable data protection law, the data controller is Arkmount, registered in England and Wales. Terms such as "personal data", "processing", "data controller", and "data processor" carry the meanings given to them under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contents

  1. Personal Data We Collect

  2. How We Use Personal Data

  3. Marketing Communications

  4. Disclosure of Personal Data

  5. External Links

  6. Social Media & Digital Channels

  7. International Data Transfers & Storage

  8. Corporate Restructuring

  9. Information Security

  10. Your Rights

  11. Policy Updates

  12. Contact

1. Personal Data We Collect

Direct communications

Your name, job title, contact details, and any background information you share when requesting advisory services, making an enquiry, or applying for a role.

Advisory and diagnostic data

Professional and organisational information gathered in connection with our consulting, leadership assessment, and strategic diagnostic work.

Research and insights data

Information provided when you take part in our surveys, research, or benchmarking studies.

Automated technical data

Technical information collected while you browse the Site, including usage patterns, IP address, browser type, and cookie data. See our Cookie Policy for detail.

2. How We Use Personal Data

We process personal data in pursuit of our legitimate business interests, to:

  • respond to enquiries and deliver the services you've requested;

  • share insights, research, or publications you've asked to receive;

  • carry out diagnostics, assessments, and organisational reviews as part of an active engagement;

  • maintain and improve the Site's performance and security;

  • keep you informed of relevant service or policy updates; and

  • meet our legal and regulatory obligations.

3. Marketing Communications

We send updates, insights, and research electronically where you've consented to receive them, or where the law otherwise permits. We may track engagement (such as opens and clicks) to keep our communications relevant. You can opt out at any time — either by contacting us directly or using the unsubscribe link in any email.

4. Disclosure of Personal Data

We share personal data only where necessary, with:

  • Service providers who support our IT, hosting, analytics, and communications, under strict confidentiality terms;

  • Clients or partner organisations where disclosure is directly required to deliver an engagement;

  • Regulators or authorities where required by law; and

  • Professional advisers — legal, audit, or compliance — where needed to protect our rights or comply with our obligations.

Every third party we work with is contractually bound to the same standard of data protection we hold ourselves to.

5. External Links

Our Site may link to third-party websites. We're not responsible for their content, security, or privacy practices — please check their own policies before sharing personal data.

6. Social Media & Digital Channels

Any interaction with Arkmount through third-party platforms (such as LinkedIn) is governed by that platform's own terms and privacy policy, not ours.

7. International Data Transfers & Storage

Personal data may be stored or processed outside the UK or EEA. Where this happens, we put appropriate safeguards in place — including UK International Data Transfer Agreements and Standard Contractual Clauses — to keep your data protected to UK GDPR standards.

8. Corporate Restructuring

If Arkmount is ever restructured, merged, acquired, or sells part of its business, personal data connected to the affected part may transfer to the new owner, under the terms of this policy.

9. Information Security

We take reasonable technical and organisational steps to protect your data, including:

  • encrypting data in transit;

  • limiting access to personal data on a need-to-know basis;

  • hosting data in secure, reputable facilities; and

  • ongoing monitoring for vulnerabilities.

We keep personal data only as long as it's needed for the purpose it was collected, then delete or anonymise it securely.

10. Your Rights

Subject to certain conditions under data protection law, you have the right to:

  • Access — ask what personal data we hold about you;

  • Rectification — ask us to correct inaccurate or incomplete data;

  • Erasure — ask us to delete your data where there's no longer a reason to keep it;

  • Restriction — ask us to limit how we use your data in certain circumstances; and

  • Objection — object to processing based on legitimate interest or direct marketing.

To exercise any of these rights, contact us using the details below. You can also complain to the UK Information Commissioner's Office at ico.org.uk.

11. Policy Updates

We review this policy periodically to reflect changes in law or our own practices. Updates will be posted here with a new revision date.

12. Contact

Arkmount

Email: info@arkmount.com

Website: www.arkmount.com

Last updated: 2026